19fbtechreview.comNOVEMBER-DECEMBER 2025Leading by Example through On-the-Ground EngagementThe main principles that have been driving my positions in Quality are the following ones:Added value: In all we have to implement, we are looking for developments that add value for the business and the users to get the most buy-in and are usually best accepted. This should drive your priorities!Pragmatism: complying with the requirements that become more stringent every day is always a challenge, but if you can define solutions involving people and provide those answers to the issues they are dealing with, you increase the chance that they will apply the change. And remember: the simpler it is, the fewer risks you will face of failing!Trial & error: do not try to reach perfection before you start moving: it is ok to initiate new concepts and revise them regularly until you get where you want. The only sure thing is that you get nowhere if you do not try! Step by step, you can build the solution that fits your need... and the small steps in a change are often easier to achieve.Walk the talk: it is impossible to design a system that lives on the floor if you do not know the floor. Quality cannot be led from an ivory tower. Do you want Quality to be part of the solution? Then go where the problem is, open your eyes and talk to the people!Embedding Quality amid Evolving Standards and Cross-Functional EngagementUnderstanding the customers' perspectives, requirements and expectations in a flexible frame is the best way to keep pace with a changing world. An efficient legal follow-up and being active in professional associations are good ways to stay connected and anticipate evolution... And, of course, always stay open to change for the better! Quality teams are usually not an army! We need to be everywhere and connect to all areas of the business. Therefore, we have used an essential tool from Quality Management to increase Quality awareness and raise "ambassadors" in other services: the Internal Audit team.Using a group of motivated internal auditors, we have generated added value for the company by targeting DRIVING QUALITY TRANSFORMATION ACROSS GLOBAL FOOD SUPPLY CHAINSBy Denis Vande Putte, Head of Quality, Beneo Orafti, BENEODenis Vande Putte insightscXo
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