fbtechreview.comJUNE 20208in myviewFood Industry of the FutureBY RACHID HASSAIRI, SENIOR DIRECTOR GLOBAL FSQ MANAGEMENT- SUPPLY CHAIN & EXTERNAL FACTORIES, THE KRAFT HEINZ COMPANYINTRODUCTIONI have been working at The Kraft Heinz Company for approximately 27 years. In this time, I have held several senior roles across many functions covering operations, supply chain, R&D, quality and other departments.In my current role as Global Senior Quality Director External Factories and Suppliers, I am responsible to drive improvements and develop strong collaborative partnerships, growing both our businesses. To this effect, I have the support of a multi skilled team, located all around the world for managing Food Safety & Quality across the supply chain that primarily includes working with our external co- pack partners and suppliers.I was born and raised in the Netherlands, and I am based at the Kraft Heinz Innovation Center in Nijmegen. In addition to the technical challenges, I have a keen interest in people development, processes, and change management, coaching and helping my team to make significant and tangible improvements.When asked how the food industry can improve, I think it is firstly important to remind everyone that the top three reasons for recalls at the moment are--foreign bodies, allergens (incorrectly labeled products), and microbiological issuesMY TOP 3 TIPS:Quality CultureIn my opinion, the key to moving the industry to the next level is a zero recall mentality, and an important factor in this is strong partnerships within the company, ensuring collaboration, and shared values within all functions.As the core requirement of any safe and sustainable process, it is key that good foundations are set in place, and as part of this understanding, the risks in the process is critical.As senior leaders who drive the quality culture within an organization, it is essential that the management team know their factories and the risks associated with their products. It is extremely important not to underestimate the added value of spending time on the factory floor, engaging with managers, supervisors and operators, to
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