19fbtechreview.comMAY 2021sorting, and serving. Most importantly, workplace congestion is solved due to the elimination of workers and containers in part of the process. "In terms of automation result, we have reduced 4 workers out of the original 10 under the same production level where now only two workers for carrying and loading sealed poultry bags, and four for sorting and serving the dehydrated poultry came out of the machine," adds Hashiguchi.Innovation at the ForeNoting such exemplary results, Nantsune has also figured out a way to navigate the current pandemic-related challenges. Due to the pandemic, the means of communicating and promoting to domestic and global customers changed drastically. Instead of investing in virtual events where customization is limited, Nantsune has developed its virtual showroom platform where visitors can have that exhibition-like exciting experience while getting to know its products and solutions more interactively and comprehensively by utilizing technologies like AR. Minami believes that in the future, it will be important to strategically combine and promote the existing real and virtual exhibitions. "We thoroughly listen to the voice of our customers and understand the level of personalization they want. We believe that it is important to deliver products that can exceed customer expectations without excessive functions and quality." In fact, the company's competitive advantage lies not only in the creation of machines but also in the engineering of its customers' processing plants as a whole. The company also provides consulting to its customers on how to create more profitable food products and new tasty products. "By combining all of our offerings as a total solution, we can create products and services that exceed the imagination of our customers," says Minami.Holding on to customer service as key, Nantsune is looking at expanding its business in Asia as a total engineering solution company that contributes to the whole food production processes and not limited to just the sale of individual machines and quality improvement. "Nantsune is working toward the ideal of one day realizing a completely unmanned food factory, and the basic technology and total solution supporting that factory will be steadily incorporated into products and services one after another," adds Hashiguchi. AIR-2K showcasing in Nantsune's virtual showroomSCORPION CM-230 dishing the meet to the food trayNantsune is working toward the ideal of one day realizing a completely unmanned food factory, and the basic technology and total solution supporting that factory will be steadily incorporated into products and services one after another
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