fbtechreview.comMAY 20248in myviewApproach to Supplier Quality ManagementFirst, we need to understand the impact that the specification of materials has on each stage of the production process and on product quality and safety.In view of this, technical specifications must be created in order to acquire materials as specified, and quality control must be drawn up for receiving analyses. These analyses will be carried out prior to receiving raw materials in accordance with the impact assessment. Analyses of the final product also control the quality of incoming materials whose parameters are not analyzed upon receipt.Frequent audits of suppliers are also tools we use to ensure that the quality management system is implemented and effective. Suppliers certified to recognize GFSI standards are an important differentiator in the decision-making process, guaranteeing that the materials received meet the required quality standards.Examples of How Effective Quality Management Practices Have Positively Impacted Customer Satisfaction and Business PerformanceWe know that quality products that meet the expectations of customers and consumers are the ones that sell the most and make the biggest profits. We have many examples of market leaders who have the highest sales volumes at the highest prices. Therefore, controlling quality, from the raw materials to the stages of the process and the final product, is extremely important. I'll give you some examples of successful experiences I've had in my career. Starting with raw material suppliers, there was a need to approve suppliers of concentrated fruit juice for the production of beverage compounds. There was one supplier who caught our eye because his price was 18 percent higher than his competitors. We carried out qualitative analyses of the product, and the results were similar to other products from other suppliers, but the performance in production was spectacular. The product's stability and appearance were far superior. We went to the supplier's factory and found out that they have an extra step in their process, capable of making the product more homogeneous at a molecular level.Taking the mass balance, the more expensive raw material gave us a process saving of 7 percent and put us on the same level as other competitors in order to seek out the best customers worldwide, thus making more profit.Challenges in the Role of Food Safety Standards and CertificationsThe biggest challenge is to implement a culture of quality and food safety.BY JADER ROSSI, DIRECTOR OF QUALITY, CARRINHO GROUPMANAGING FOOD SAFETY AND QUALITY
< Page 7 | Page 9 >