9fbtechreview.comNOVEMBER-DECEMBER 2025We focus on building capability and awareness around allergens across Nestlé ­ Oceania region ­ food, beverage and pet food factories, as well as within our Health Science division, where products are often developed for consumers with vulnerable immune systems.Empowering Teams through Role-Specific Food Safety TrainingAt Nestlé, food safety and allergen management training extends beyond our quality assurance (QA) teams. We train our entire factory workforce, tailoring content to the specific responsibilities of each role rather than using a one-size-fits-all approach.For example, engineers are trained to understand allergen risks related to equipment maintenance and servicing, while production operators receive targeted training on managing allergens during dosing, tipping, and filling operations. We've also introduced specialized training for our Research & Development (R&D) teams to help them consider allergen risks during recipe development and to assess whether existing production lines can safely support new formulations. Procurement staff are trained to ask the right questions about allergen risks when sourcing raw materials. This role-specific training model enhances allergen awareness throughout the value chain, helping to prevent issues before products reach the consumer.Harnessing Digital Innovation to Strengthen Allergen ManagementNestlé is rolling out a worldwide digital transformation of its Hazard Analysis Critical Control Point (HACCP) systems to enhance food safety management.We are building a fully integrated, data-driven platform that connects our process end to end ­ from raw materials receival to our fill and pack lines. The new platform will create greater visibility of food safety hazard including allergen hazard. This will enable factory teams to act with greater precision based on real-time risk insight ­ reflecting significant improvements in our systems. Whether executing optimized cleaning protocols or ensuring accurate product labelling, they're empowered to respond with greater speed and confidence. A Guiding Principle for Food Safety ProfessionalsWhen I joined Nestlé Oceania, the most valuable advice I received from my manager was simple, "Go to the lines. Talk to the operators. Understand the process." This hands-on approach became the cornerstone of my career in food safety. You cannot effectively manage food safety risk without first understanding the manufacturing process.My advice to all food safety professionals is this: Invest time in learning how products are made across your company's value chain. A deep understanding of operational processes is the foundation for effectively managing food safety and allergen risk.
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